Enhancing User Satisfaction and Performance: Exploring Factors Influencing Accounting Information Systems in Small and Medium Enterprises

https://doi.org/10.55640/corr-1-1-5
Section: Research Article Published Date: 2023-09-27 Pages: 33-39 Views: 153 Downloads: 76

Authors

  • Kumar Karunaratne Lecturer, Department of Accountancy and Finance, Faculty of Management and Commerce, South Eastern University of Sri Lanka. Sri Lanka
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Abstract

This research delves into the realm of Accounting Information Systems (AIS) in Small and Medium Enterprises (SMEs), aiming to shed light on the factors that influence user satisfaction and individual performance within these organizations. Utilizing a comprehensive approach that includes surveys, interviews, and data analysis, this study investigates the intricate interplay between AIS effectiveness, user experience, and individual productivity. The findings underscore the significance of factors such as system usability, information accuracy, training, and organizational support in shaping user satisfaction and enhancing individual performance. SMEs can leverage these insights to optimize their AIS implementations, fostering an environment that promotes user satisfaction and ultimately improves organizational performance.

 

Keywords

Accounting Information Systems (AIS), User Satisfaction, Individual Performance, Small and Medium Enterprises (SMEs)

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