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International Research Journal of Library and Information Sciences

Open Access Peer Review International
Open Access

USER EXPERIENCE AND SATISFACTION WITH LIBRARY SERVICES IN MYSORE'S LAW COLLEGES

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HEMANTA KUMAR 1 ,
4 Research Scholar Department of Library and Information Science University of Mysore, Karnataka

Abstract

This study investigates the user experience and satisfaction with library services in law college libraries across Mysore. Libraries play a critical role in supporting legal education by providing essential resources and services to students, faculty, and researchers. This research aims to assess how well these libraries meet the needs of their users, focusing on various aspects such as the availability of resources, the quality of services, the accessibility of information, and the overall user experience.

The study employs a mixed-methods approach, combining quantitative surveys and qualitative interviews to gather data from a diverse group of library users, including students, faculty members, and legal researchers. The findings reveal the strengths and weaknesses of the existing library services, identifying key areas where improvements are needed to enhance user satisfaction. The study also explores the impact of technological advancements on library usage and user expectations. The results indicate that while the majority of users are satisfied with the traditional resources and services provided, there is a growing demand for digital resources and more user-friendly, technology-driven services. Recommendations are provided to help law college libraries in Mysore adapt to these evolving needs, ensuring they remain valuable and relevant to their users. 

Keywords

User Experience, User Satisfaction, Library Services, Law Colleges, Mysore

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