Open Access

Analytical Assessment of Content and Information Services on Selected AIIMS Library Websites

https://doi.org/10.55640/irjlis-v03i10-01

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Chinedu Okafor ¹ ,

⁴ Department of Library and Information Science, Nigerian Institute of Information Studies, Nigeria

Abstract

Library websites have become an important digital interface through which academic and medical institutions provide access to information resources, library services, institutional communication, and user support. In medical education and research environments, the quality, organization, accessibility, and usefulness of website content are particularly important because students, faculty members, clinicians, and researchers depend on timely and clearly organized information. This study analytically examines the content and information-service dimensions of selected All India Institute of Medical Sciences (AIIMS) library websites. The study adopts a website content-analysis perspective, emphasizing the organization of informational resources, presentation of library services, accessibility of digital resources, user-oriented functionality, and consistency of website information. The methodological framework is informed by previous website-content studies involving healthcare organizations, university libraries, medical colleges, IISERs, and institutions of national importance. Particular attention is given to the CRRAV-oriented perspective of website assessment, which demonstrates the relevance of systematic evaluation of healthcare-related web content (Paul et al., 2024). The study identifies the importance of comprehensive service information, discoverability of resources, digital-resource visibility, navigational clarity, and user-centered presentation. The analysis further positions AIIMS library websites as strategic information-service platforms rather than merely institutional webpages. The study concludes that systematic content evaluation can help medical libraries identify information gaps, improve digital service delivery, strengthen user experience, and establish more consistent web-presence standards.

Keywords

AIIMS Libraries, Library Websites, Website Content Analysis

References

Paul, J., et al. (2024). Assess the website content of the healthcare organizations for heart patients through the CRRAV model. International Journal of Healthcare Management, 17(2), 427–440. https://doi.org/10.1080/20479700.2023.2195197

Rahman, A., & Batcha, M. S. (2020). Content analysis of library websites of select colleges of Delhi University: A study. DESIDOC Journal of Library & Information Technology, 40(4), 247–252. https://doi.org/10.14429/djlit.40.4.15454

Rekha, H., & Chandrashekara, M. (2020). Analysis of medical college websites of Kerala state by using content analysis method. International Journal of Latest Research in Engineering and Technology (IJLRET), 6(8), 13–18. https://www.academia.edu/download/82053707/2.B2020130.pdf

Roy, S., & Mandal, D. (2021). Content analysis of selected IISERs library websites in India: An analytical study. Library Philosophy and Practice (e-Journal), 5849. https://digitalcommons.unl.edu/libphilprac/5849

Shashidhara, K. L. (2023). Content evaluation of library websites/webpages of national importance of Karnataka: A survey. Library Philosophy and Practice (e-Journal), 7696. https://digitalcommons.unl.edu/libphilprac/7696

Suyal, N., & Margam, M. (2025). Content analysis of select library websites of All India Institute of Medical Sciences (AIIMS): An analytical study. Journal of Library and Information Science, 50(1-2), 1–17.

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International Research Journal of Library and Information Sciences

Analytical Assessment of Content and Information Services on Selected AIIMS Library Websites

Abstract

Keywords

References

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