Open Access
Enhancing User Satisfaction and Performance: Exploring Factors Influencing Accounting Information Systems in Small and Medium Enterprises
4
Lecturer, Department of Accountancy and Finance, Faculty of Management and Commerce, South Eastern University of Sri Lanka. Sri Lanka
Abstract
This research delves into the realm of Accounting Information Systems (AIS) in Small and Medium Enterprises (SMEs), aiming to shed light on the factors that influence user satisfaction and individual performance within these organizations. Utilizing a comprehensive approach that includes surveys, interviews, and data analysis, this study investigates the intricate interplay between AIS effectiveness, user experience, and individual productivity. The findings underscore the significance of factors such as system usability, information accuracy, training, and organizational support in shaping user satisfaction and enhancing individual performance. SMEs can leverage these insights to optimize their AIS implementations, fostering an environment that promotes user satisfaction and ultimately improves organizational performance.
Keywords
Accounting Information Systems (AIS),
User Satisfaction,
Individual Performance,
Small and Medium Enterprises (SMEs)
References
Hair, J.F., Anderson, R.E., Tatham, R.L., and Black, W.C. Multivariate Data Analysis (5th ed.). New Jersey: Prentice-Hall, 1998.
Cooray,M.N.R.(2003) Walk Through Cleaner Prodcution Assesment in SME’s-A case study from Sri Lanka, Small to Medium Enterprise Developers,
Gamage,A.S,(2003) smalland medium enterprise development in Sri Lanka : A review , http://wwwbiz..meijo-u-ac.jp/SEBM/ronso/no3_4/aruna.pdf.
European Union (2003) Communication from The Commission: Sample Statement on the Information Relating to the status of an Enterprise as a SME.
Ponnamperuma, E.N.(2000) SMEs in competitive market , Tokyo
Most read articles by the same author(s)
- S. P. Nandita, Ilham Kuncahyo, Reslely Harjanti, FORMULATION AND OPTIMIZATION OF FUROSEMIDE SNEDDS: A COMPREHENSIVE STUDY , Critique Open Research & Review: Vol. 1 No. 02 (2023): Volume 01 Issue 02
- Kumar Karunaratne, Enhancing User Satisfaction and Performance: Exploring Factors Influencing Accounting Information Systems in Small and Medium Enterprises , Critique Open Research & Review: Vol. 1 No. 01 (2023): Volume 01 Issue 01
- Sandra Chinyeaka Nwokocha, Kennedy Oberhiri Obohwemu,, Gordon Mabengban Yakpir, Fidelis Evwiekpamare Olori, Christian Atabong Nchindia, Charles Leyman Kachitsa, Olusunmola Osinubi, Bartholomew Ituma Aleke, Aliyuda Ali, Ibrahim Olanrewaju Lawal, Iyevhobu Oshiokhayamhe Kenneth, Oluwadamilola R. Tayo, Rupali Chauhan, Shubham Sharma, Divya Motupalli, Aung Htet Sai Bo Bo, Samuel Oluwatosin Adejuyitan, Onomuighokpo Hillary Onome, Artificial Intelligence and the Future of Higher Education: Towards Inclusive, Ethical, and Employability-Driven Learning Ecosystems , Critique Open Research & Review: Vol. 3 No. 02 (2025): Volume 03 Issue 02
- Anurag Thakur, Transforming Employment Landscape: Women's Empowerment via Economic Reforms in Uttar Pradesh , Critique Open Research & Review: Vol. 1 No. 01 (2023): Volume 01 Issue 01
- Randa Mahmoud, Abdulsalam Saleh, Mousa S.M.Gaballah, Detection of Salmonella in shawarma sandwiches sold in restaurants in Al Bayda, Libya, during the year 2023 , Critique Open Research & Review: Vol. 2 No. 01 (2024): Volume 02 Issue 01
- Praveen Kumar, Cloud Computing's Transformative Role in E-Learning: Empowering Educators through Multidimensional Teacher Training , Critique Open Research & Review: Vol. 1 No. 01 (2023): Volume 01 Issue 01
- Yusuf, Abdullahi Temitope, AN EMPIRICAL ANALYSIS ON DEREGULATION AND PUBLIC POLICY , Critique Open Research & Review: Vol. 2 No. 03 (2024): Volume 02 Issue 03 2024
- Anwar Hussain, Neural Network Analysis for High-Speed Machining Predictions: Unraveling Cutting and Process Parameters Correlation , Critique Open Research & Review: Vol. 1 No. 01 (2023): Volume 01 Issue 01
- Jane A. Doe, A NOVEL PRECIPITATION METHOD FOR SOLIDIFYING THERAPEUTIC MONOCLONAL ANTIBODIES: A COST-EFFECTIVE ALTERNATIVE TO LYOPHILIZATION , Critique Open Research & Review: Vol. 3 No. 02 (2025): Volume 03 Issue 02
- Shyamal Choudhury, Harmonizing Wellbeing Visions in the Power Sector: An Organizational Quest for Synergy" , Critique Open Research & Review: Vol. 1 No. 01 (2023): Volume 01 Issue 01
Similar Articles
- Gregory M. Aldridge, Optimizing SME Growth: The Role of Risk Management Frameworks and Collaborative Enterprise Architecture , Critique Open Research & Review: Vol. 3 No. 01 (2025): Volume 03 Issue 01
- Lukas Schneider, Hanna Voge, Markus Reinhardt, Pervasive Vision-Based System for Simultaneous Physiological Parameter Tracking in Intensive Care Units: A Dual-Site Clinical Evaluation , Critique Open Research & Review: Vol. 4 No. 02 (2026): Volume 04 Issue 02
- S. P. Nandita, Ilham Kuncahyo, Reslely Harjanti, FORMULATION AND OPTIMIZATION OF FUROSEMIDE SNEDDS: A COMPREHENSIVE STUDY , Critique Open Research & Review: Vol. 1 No. 02 (2023): Volume 01 Issue 02
- Sandra Chinyeaka Nwokocha, Kennedy Oberhiri Obohwemu,, Gordon Mabengban Yakpir, Fidelis Evwiekpamare Olori, Christian Atabong Nchindia, Charles Leyman Kachitsa, Olusunmola Osinubi, Bartholomew Ituma Aleke, Aliyuda Ali, Ibrahim Olanrewaju Lawal, Iyevhobu Oshiokhayamhe Kenneth, Oluwadamilola R. Tayo, Rupali Chauhan, Shubham Sharma, Divya Motupalli, Aung Htet Sai Bo Bo, Samuel Oluwatosin Adejuyitan, Onomuighokpo Hillary Onome, Artificial Intelligence and the Future of Higher Education: Towards Inclusive, Ethical, and Employability-Driven Learning Ecosystems , Critique Open Research & Review: Vol. 3 No. 02 (2025): Volume 03 Issue 02
- Shyamal Choudhury, Harmonizing Wellbeing Visions in the Power Sector: An Organizational Quest for Synergy" , Critique Open Research & Review: Vol. 1 No. 01 (2023): Volume 01 Issue 01
- Leonard Nnamdi Meruo, Paul Mbaya, Kennedy Oberhiri Obohwemu, Gordon Mabengban Yakpir, Celestine Emeka Ekwuluo, Kenneth Oshiokhayamhe Iyevhobu, Daniel Ikechukwu Oseji, Efe Clement Abel, Oluwafemi Emmanuel Ooju, Eddy Eidenehi Esezobor, Solomon Atuman, Chisom Lucky Emeka, Jennifer Adaeze Chukwu, Eke Desmond Onyebuchukwu, Health Workers’ Strike and Healthcare Delivery in Nigeria: A Conceptual Examination of System Disruption in a Resource-Constrained Setting , Critique Open Research & Review: Vol. 4 No. 02 (2026): Volume 04 Issue 02
- Kennedy Oberhiri Obohwemu, Parents’ Sociodemographic Characteristics and Childhood Vaccine Hesitancy in The United Kingdom , Critique Open Research & Review: Vol. 3 No. 06 (2025): Volume 03 Issue 06
- Muxtor Suvonovich Khalilov, Erkin Abdimuminov, Importance, Biology, And Cultivation Technology Of Cabbage , Critique Open Research & Review: Vol. 4 No. 01 (2026): Volume 04 Issue 01
- Teshale adere senbenta, Review On Epidemiology, Economic And Public Health Importance Of Small Ruminant Brucellosis , Critique Open Research & Review: Vol. 2 No. 01 (2024): Volume 02 Issue 01
- Emily K. Lawson, Respiration-Phase Guided Partitioning Method for Identifying Mismatch Events Between Assisted Airflow Systems and Subjects , Critique Open Research & Review: Vol. 4 No. 02 (2026): Volume 04 Issue 02
1-10 of 24
Next
You may also start an advanced similarity search for this article.