Open Access

A Strategic Analysis of Training and Compensation Practices on Employee Organizational Commitment: The Moderating Role of Job Satisfaction in the Banking Sector

https://doi.org/10.55640/tprjsms-v03i10-01

PDF

Ahmad Prasetyo ¹ , Siti Maharani ¹ ,

⁴ Faculty of Business and Scientific Research Jakarta International University, Jakarta, Indonesia

⁴ Department of Management Sciences Bandung Institute of Innovation Studies, Bandung, Indonesia

Abstract

Employee organizational commitment remains a critical determinant of organizational effectiveness, particularly in the banking sector where service quality, employee retention, and operational consistency are essential for sustainable performance. This study examines the strategic influence of training and compensation practices on organizational commitment, with job satisfaction functioning as a moderating variable. Drawing upon established human resource management theories and empirical findings from the provided literature, the paper explores the interrelationships among employee development, reward systems, satisfaction, and commitment. A research and review approach is employed to synthesize existing knowledge and construct an analytical framework applicable to banking organizations. The findings suggest that training enhances employee competence, engagement, and psychological attachment to the organization, while compensation contributes to perceptions of fairness and value recognition. Furthermore, job satisfaction strengthens the positive relationship between these human resource practices and organizational commitment. The study highlights the strategic importance of integrating training initiatives and compensation systems to cultivate a committed workforce. Practical implications for banking institutions and future research directions are also discussed.

Keywords

Training, Compensation, Organizational Commitment, Job Satisfaction

References

Adeyinka, Tella. (2017). Work Motivation, Job Satisfaction, and Organisational Commitment of Library Personnel in Academic and Research Libraries in Oyo State. Library Philosophy and Practice 2017.

Bank Central Asia (BCA). (2021). Tentang Bank Central Asia (BCA). https://www.bca.co.id/tentang-bca

Boles, J. Madupalli R, Rutherford, B dan Wood J.a. (2007). The relationship of facet of salesperson job satisfaction with affective organizational commitment. Journal of Business and Industrial Marketing, Vol 22, No. 5 pp. 311-321

Hsiao, J.M. dan Chen Y.C. (2012). Antecedents and Consequences of Job Ssatisfaction: A Case of Automobile Component Manufacturer in Taiwan. Journal of Organizational Innovation, 5 (2), pp: 164-178.

L. Mathis, Robert & H. Jackson, John. (2011). Human Resource Management (edisi 10). Jakarta : Salemba Empat.

Siqueira, V. T. A., & Kurcgant, P. (2012). Satisfação no trabalho: indicador de qualidade no gerenciamento de recursos humanos em enfermagem. Revista da Escola de Enfermagem da USP, 46(1), 151-157.

Stephen Choo, Christine Bowley. (2017). Using training and development to affect job satisfaction within franchising. Journal of Small Business and Enterprise Development Vol. 14 No. 2, 2017.

Most read articles by the same author(s)

1 2 3 4 5 > >>

The Pinnacle Research Journal of Scientific and Management Sciences

A Strategic Analysis of Training and Compensation Practices on Employee Organizational Commitment: The Moderating Role of Job Satisfaction in the Banking Sector

Abstract

Keywords

References

Most read articles by the same author(s)

Similar Articles