Open Access

Dynamic AI Based Credit Scoring and Alternative Data Driven Risk Governance in Digital Lending Platforms

4 University of Cape Town South Africa

Abstract

The rapid expansion of digital lending platforms across both developed and emerging economies has fundamentally transformed the architecture of credit markets, particularly in segments traditionally excluded from formal banking systems. This transformation has been driven not merely by the migration of financial services to online channels but by the convergence of real time data processing, artificial intelligence driven credit scoring, and the incorporation of alternative data streams into risk evaluation processes. Traditional credit scoring methods, grounded in historical repayment records and static financial ratios, are increasingly inadequate for the realities of platform based lending where borrowers often have thin or nonexistent credit files, incomes are volatile, and financial behaviors are embedded in complex digital ecosystems. The need for more responsive, inclusive, and analytically robust credit risk frameworks has therefore become a defining challenge of contemporary financial innovation. Against this backdrop, this article develops an original, theoretically integrated, and empirically grounded framework for understanding how real time artificial intelligence driven credit scoring systems reshape risk assessment, borrower inclusion, and institutional decision making in digital loan platforms.

Drawing on a wide range of literature on technology acceptance, financial inclusion, credit risk modeling, organizational use of artificial intelligence, and regulatory governance, this study situates real time credit scoring within broader debates about digital transformation and socio technical change. The work is anchored in the recent contribution by Modadugu, Venkata, and Venkata, who demonstrate how real time artificial intelligence architectures can continuously update borrower risk profiles by integrating transactional, behavioral, and contextual data streams in digital loan platforms (Modadugu et al., 2025). Their findings provide a critical reference point for examining how the move from batch based to continuous credit evaluation alters both the epistemology of risk and the operational practices of lenders. Rather than treating creditworthiness as a static attribute, real time systems conceptualize it as a dynamic and evolving construct, continuously recalibrated through machine learning models that absorb new information as it is generated.

By integrating these diverse strands into a single coherent framework, the article demonstrates that real time artificial intelligence driven credit scoring is not merely a technical upgrade but a profound reconfiguration of how creditworthiness is defined, measured, and governed. The study concludes that the future of digital lending will depend not only on algorithmic sophistication but also on institutional trust, regulatory alignment, and ethical stewardship of data. In doing so, it offers scholars, practitioners, and policymakers a deep and theoretically grounded understanding of one of the most consequential developments in contemporary financial systems.

Keywords

References

📄 ICCR (2018). Use of Alternative Data to Enhance Credit Reporting to Enable Access to Digital Financial Services by Individuals and SMEs Operating in the Informal Economy. Guidance Note.
📄 Baskerville RL, Cavallari M, Hjort Madsen K, Pries Heje J, Sorrentino M, Virili F (2010). The strategic value of SOA a comparative case study in the banking sector. International Journal of Information Technology and Management 9(1) 30–53.
📄 Belanche D, Casalo LV, Flavian C (2019). Artificial intelligence in FinTech understanding robo advisors adoption among customers. Industrial Management and Data Systems 119(7) 1411–1430.
📄 World Economic Forum (2022). Accelerating Digital Payments in Latin America and the Caribbean.
📄 Chan SC (2004). Understanding internet banking adoption and use behavior a Hong Kong perspective. Journal of Global Information Management 12(3) 21–43.
📄 Korovkin VV (2019). National Digital Economy Strategies A Survey of Africa. Orfonline.
📄 Oliver Wyman (2017). Alternative Data and the Unbanked.
📄 Blanco A, Pino Mejias R, Lara J, Rayo S (2013). Credit scoring models for the microfinance industry using neural networks evidence from Peru. Expert Systems with Applications 40(1) 356–364.
📄 Adjei JK, Odei Appiah S, Tobbin PE (2020). Explaining the determinants of continual use of mobile financial services. Digital Policy Regulation and Governance 22(1) 15–31.
📄 Dabbous A, Aoun Barakat K, Merhej Sayegh M (2022). Enabling organizational use of artificial intelligence an employee perspective. Journal of Asia Business Studies 16(2) 245–266.
📄 World Bank (2016). Innovation in Electronic Payment Adoption The Case of Small Retailers.
📄 BIS (2018). Fintech Credit Markets Around the World Size Drivers and Policy Issues. Bank for International Settlements Quarterly Review.
📄 CFPB (2019). Interagency Statement on the Use of Alternative Data in Credit Underwriting.
📄 Curran JM, Meuter ML (2007). Encouraging existing customers to switch to self service technologies put a little fun in their lives. Journal of Marketing Theory and Practice 15(4) 283–298.
📄 Aburayya A, Salloum S, Alderbashi K, Shwedeh F, Shaalan Y, Alfaisal R, Shaalan K (2023). SEM machine learning based model for perusing the adoption of metaverse in higher education in UAE. International Journal of Data and Network Science 7(2) 667–676.
📄 Crook JN, Edelman DB, Thomas LC (2007). Recent developments in consumer credit risk assessment. European Journal of Operational Research 183(3) 1447–1465.
📄 NCLC (2022). No Silver Bullet Using Alternative Data for Financial Inclusion and Racial Justice.
📄 Findex (2021). Global Findex Database. World Bank.
📄 Al Somali SA, Gholami R, Clegg B (2009). An investigation into the acceptance of online banking in Saudi Arabia. Technovation 29(2) 130–141.
📄 Chin WW, Newsted PR (1999). Structural equation modeling analysis with small samples using partial least squares. In Statistical Strategies for Small Sample Research Sage.
📄 Consultants M (2022). Benefits of Artificial Intelligence in the Banking Sector. Millinium Consultants Kuala Lumpur.
📄 Awotunde JB, Misra S, Ayeni F, Maskeliunas R, Damasevicius R (2022). Artificial intelligence based system for bank loan fraud prediction. In Hybrid Intelligent Systems Springer.
📄 Modadugu JK, Venkata RTP, Venkata KP (2025). Real Time credit scoring and risk analysis Integrating AI and data processing in loan platforms. International Journal of Innovative Research and Scientific Studies 8(6) 400–409.
📄 Alalwan AA, Dwivedi YK, Rana NP, Williams MD (2016). Consumer adoption of mobile banking in Jordan Examining the role of usefulness ease of use perceived risk and self efficacy. Journal of Enterprise Information Management 29(1) 118–139.

Similar Articles

1-10 of 31

You may also start an advanced similarity search for this article.