Open Access

Event-Driven Intelligent Manufacturing: Autonomous Exception Resolution Using Multi-Agent Generative AI and SAP S/4HANA

4 Generative AI Research Unit, Accra Intelligent Technologies, Ghana
4 AI Systems and Automation Division, Ghana Digital Research Center, Ghana

Abstract

Modern manufacturing systems increasingly depend on rapid detection and resolution of process deviations involving equipment condition, grinding performance, tool setting, process compensation, energy consumption, and production quality. Conventional enterprise resource planning systems can record such deviations, but effective resolution requires the integration of operational intelligence with enterprise decision processes. This research develops a conceptual event-driven intelligent manufacturing framework that combines multi-agent generative artificial intelligence (AI) with SAP S/4HANA to support autonomous exception resolution. The framework interprets manufacturing events, identifies the probable operational cause, coordinates specialized AI agents, evaluates corrective alternatives, and initiates controlled enterprise actions. The theoretical foundation is derived from the supplied literature on grinding-process modeling, dynamic verification, wheel life, tool deflection, dressing performance, compensation modeling, grinding ratio, and specific energy. These studies collectively demonstrate that manufacturing deviations are measurable, dynamic, and interconnected rather than isolated events. The proposed architecture therefore treats operational exceptions as event streams requiring contextual reasoning rather than simple threshold alarms. The study conceptually evaluates the framework according to detection accuracy, causal interpretation, response latency, decision consistency, process traceability, and human-governed execution. Findings indicate that multi-agent orchestration can provide a stronger mechanism for connecting process-level evidence with enterprise-level corrective actions than isolated monitoring or rule-based intervention. However, autonomous execution introduces important limitations involving data quality, model uncertainty, conflicting agent recommendations, authorization, explainability, and operational risk. The proposed framework establishes a research foundation for integrating intelligent manufacturing analytics with SAP S/4HANA-oriented enterprise execution while maintaining controlled autonomy.

Keywords

References

Hou ZB, Komanduri R. On the Mechanics of the grinding process-Part I. stochastic nature of the grinding process. International Journal of Machine Tools and Manufacture 2003;43(15):1579-93
Kurfess TR, Whitney DE, Brown ML. Verification of a dynamic grinding model. Journal of Dynamic Systems, Measurement, and Control 1988; 110(4):403-9.
Kwak JS, Ha MK. Evaluation of wheel life by grinding ratio and static force. KSME International Journal 2002;16(9):1072-77.
Peng Y, Dai Y, Song C. Tool deflection model and profile error control in helix path contour grinding. International Journal of Machine Tools and Manufacture 2016;111:1-8.
Torrance AA, Badger JA. The relation between the traverse dressing of vitrified grinding wheels and their performance. International Journal of Machine Tools and Manufacture 2000; 40(12):1787-1811.
Tönshoff HK, Peters J, Inasaki I. Modelling and Simulation of Grinding Processes. CIRP Annals 1992;41(2):677-88.
Wang C, Wang D, Wang L. The development of time-dependent compensation model for roller CVC Profile generation in precision grinding. The International Journal of Advanced Manufacturing Technology 2021;114(5-6):1671-84.
Wang JM, Lou DY, Wang J. The study on grinding ratio in form grinding with White Fused Alumina (WA) grinding wheels. IOP Conference Series:Materials Science and Engineering 2018;317:012006.
Wei X, Li B, Chen L. Tool setting error compensation in large aspherical mirror grinding. The International Journal of Advanced Manufacturing Technology 2018;94(9-12):4093-4103.
Wu W, Li C, Yang M. Specific energy and G ratio of grinding cemented carbide under different cooling and lubrication conditions. The International Journal of Advanced Manufacturing Technology 2019;105(1-4):67-82.
M. Kalal, "Predictive Production Planning in Advanced Manufacturing Using SAP PP and Analytics," 2026 5th International Conference on Sentiment Analysis and Deep Learning (ICSADL), Birendranagar, Nepal, 2026, pp. 1363-1370, doi: 10.1109/ICSADL67539.2026.11452022.

Similar Articles

1-10 of 53

You may also start an advanced similarity search for this article.